telkom is evil, and it ****s people

After my contract has ended with telkom, my bank account was continuously debited. I called them and i was taken from pillar to post. I went to telkom Loch Logan at Waterfront in Bloemfontein and I was not assisted; instead i was given their internal phone to use and try to cancel the account online as they couldn't do it in the shop. Shockingly even on this phone of theirs I stayed on the line for close to an hour. Finally when my call was received by someone on the other side, i was then told the system is slow, but still i waited and waited. Eventually I gave up and went home helpless. The following day when I was calling telkom to cancel the account, telkom had blocked my number so that it cannot go through because i was calling them with my vodacom number and when i changed and used a different number then it could go through and the call was fine, though i still stayed on the phone long and waited to be assisted. I was taken to and fro like crazy until i gave up. I reversed the money they've deducted and they came back to deduct again with interests. It is true when they say telkom has got poor service, it true that telkom ****s people, because though my contract has ended they continued to deduct my account but they don't allow me to cancel it even at their shops. Worse they even sent me a letter telling me that my contract is coming to end but they still continued to take my money from the account for no reason and then they are not available for cancelation of the account. Telkom contract ****s people because they want to get money even after the end of the contract term. They are not available after it has ended in order to keep you paying and they change their reference each month so you cannot prevent them on your bank account. They are evil and they should be stopped.