Telkom is *****

I came to Telkom branch in Sandton city today & I because my contract has been suspended for 2 weeks now after the branch manager told me it's not his problem. Today finance department told me they can't help me unless I pay my monthly installment 130% every month. What kind of ***** is this. And mind you their sales agent admitted to their faces that she made the sale *****ulently by selling devices that are above the credit limit. How do you sell above the credit limit. Katlego Moshidi(*****ed sales agent) Helena Premlall(*****ed finance officer) Gloria Mashigo (*****ed colleague of theirs)