1 reviews | Active since Mar 2016
telkom is dishonest
i bought a router from telkom less than 2 years go.after weeks of numerous problems iwth my line,it was established by telkom technicians that my router was faulty.<br> on the box it states clearly 2 year warranty.<br> the person at the talkom office informed me that the info on the box was incorrect,which means factory warranty does not apply,.i only have a 1 year warranty as i am not on contract with telkom for 2 years.<br> this was dishonesty on telkom's part as it was clearly printed on the box \2 year warranty\"this has nothing to do with me having a contract with telkom or not.this is a factory warranty which needs to be honored by the supplier\"telkom\"<br> i spend every month close to R2000 with telkom on services.this is disgusting and plain dishonesty..<br> i had to buy a new router as i needed it for my banking and work.<br> <br> "
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This response serves as confirmation that your query has been received. Please be assured that we have tasked our team to attend and provide feedback as soon as possible.
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Regards
Keagan
Telkom Social Media Team
Best regards,
Thank you for making contact with us and bringing
this to our attention.
This response serves as confirmation that your query has been received. Please be assured that we have tasked our team to attend and provide feedback as soon as possible.
***
Regards
Keagan
Telkom Social Media Team
Best regards,
