Telkom is disgustingly unprofessional

Telkom was debiting an inactive account, of which it was my fault as i failed to communicate the fact that i have changed my account. I was in arrears for a long time eventually ending up in the collectors hand. I paid up everything that was due, there was even an excess of R921. My number was reinstated and I personally went to the store to change my banking details. My account was not debited for the first two months, which made me a bit uneasy. I called the call centre asking about this and i was told of the excess of R921. I was relieved. Beginning of January i got an email saying that my account was in arrears of three months. I asked about the R921 and no one could answer me. I paid R783 on the 20th and now they are still sending me smses telling me they are going to hand to my account to the lawyers.<br> <br> Telkom is by far the WORST cellular provider to date. It is actually *******. They are so quick to drag your name in the mud while they cannot even give you a straight answer. No one ever knows whats happening.