Telkom is disgusting

Good day,<br> <br> I have app**** for a Telkom line and made payment of R700 on the 11 September 2015.<br> <br> I received a sms from Telkom on the 9th September 2015, thanking me for ordering a telephone service and to make a payment of the said amount, which I duly did on the 11 September. <br> <br> On the 23 September 2015, I received a sms stating that my installation is scheduled for the 29 September 2015.<br> <br> I then received and sms stating that a technician has being dispatched to my house, and as of today this has not happened.<br> <br> I called your Durban Bluff branch and spoke to a manager who goes by the name of Jose' who was rude and arrogant and provided a terrible service.<br> <br> Today I called and spoke to Jose' (Manager) - Bluff, Durban, branch and received the same terrible attitude and service.<br> <br> I need Telkom to take action against this staff member and install my telephone.<br>