telkom is damn useless

<p>My internet, at 2megs, is too slow for my online employment, so I've app**** for my line to be upgraded. this was three weeks ago. Tod date, my line has not been upgraded.</p> <p>I have repeatedly called 10210 and 10213, been given a different story EVERY time i call in. ???</p> <p>I called into 10210 ten minutes ago, spoke to Khanyiso Sibisi, who says that my line was upgraded to 8megs, and i now to call 10213 to upgrade my service. really? For starters, why do I need to call twice to have one activity done? Should it not be done simultaneously?</p> <p>So now I'm busy speaking with Bonga ShelemBE, who seems VERY knowledgeable, and he says he knows what the problem is, and is resolving the issue while I'm holding, (and writing this review).</p> <p> </p> <p>If this doesnt get resolved today, i will have to find a new ISP</p>