Telkom is ****

I dont even want to rate the service 1 star because it wasn’t 1 star worth...so the story goes like this... I have a 10mbps line by telkom and for the past 3 months my internet drops to 3-4mbps and my ping is over 100 everytime i call telkom(waiting 20min + for someone to answer)they say that my line is reduced to 6mbps they wil adjust to 10mbps again. In november i called 7 times with that fault, now my question is why do they reduce my line if i pay for 10mbps, i have uncaped and dont even use 30GB it is broken the contract would they like if i pay only half of the amount... when my contract ends I wil move my home internet and all my branches accross western cape to a other internet provider and would never recommend anyone to telkom #Telkomis****!!!