LR
Lindsay R

1 reviews | Active since Jan 2011

18 May 2015, 11:06

TELKOM IS COSTING ME AN INCOME - 10 DAYS!!!

REPORTED FAULTY LINES 8 MAY!! WAS TOLD ****** LINES AGAIN!!! TELKOM HAS STILL NOT REPAIRED OUR LINES AND THEY WERE NOT ******. WHATS EVEN WORSE IS MY CUSTOMERS THINK WE DONT ANSWER BECAUSE ALL OUR LINES RING ON THEIR SIDE AND DO NOT HAVE A FAULTY SOUND!!!!! THIS IS THE 7TH WORKING DAY COSTING ME MONEY DAILY I HAVE REPORTED THIS 3 TIMES AND AM CURRENTLY ON THE LINE TO TELKOM AND BEEN HOLDING ON FOR 45 MINUTES. WHY CANT TELKOM DIVERT MY LINES OR MAKE LINES HAVE A FAULTY SOUND!! AND THEY **** ABOUT CABLES ****** BECAUSE MY FAX LINE WORKS. THIS IS JUST SO THIRD WORLD. I AM IN A DISTRIBUTION AND SUPPLY BUSINESS HOW AM I SUPPOSED TO TRADE!!! DISGUSTED

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Replies (1)
Telkom
Telkom's reply18 May 2015, 17:22
Official
Hello LinddsayR,

Thank you for bringing this matter to our attention.

Kindly be advised that we are currently investigating the issue and we will revert back to you with feedback.

Your Social Media reference number is SM111480.

We sincerely apologise for the inconvenience caused.

Regards
Tebogo Mongale
Telkom Social Media Team
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