Telkom is ******* & *********** Here is Why:

<p>1. Telkom deducts more money from your account than what you signed up for and when you call them to figure out how they get to those numbers they cant tell you.</p> <p>2. You cannot get a copy of your contract from Telkom to confirm what you signed for once that Document is filed inside that dark ***** back office they have.</p> <p>3. They never call you back as they promise while on the phone with them.</p> <p>4. Their team leaders and senior management only starts to work at 13:00</p> <p>5. The speed of your connections decrease month to month until you have lowest speed possible from what you signed up for.</p> <p>6. Call centers tell you go to the Store / The store always tells you call the call center / Then the call center tells you go to the store.</p> <p>7. When you get a device with data, the DEFAULT setting is always to continue browsing using OUT OF BUNDLE RATES, you need to go in manually in your portal to change this to: "Please dont charge me out of bundle automatically, please let me top up instead, as I asked for when I signed up for the contract"</p> <p>8. One of the Senior Managers at the PE Branch (Patience) speaks worse English than my **** at my house, just saying.. The one got a job for allot of money, yet cant speak Enlish properly and are a team leader that needs to comunicate to Agents.</p> <p>9. Telkom Call Center agents have admited to know that Telkom is doing ********* things, but hey, its a salary, whoe cares about pride.</p> <p>10. Telkom debits your account and dont ever Credit even if they tell you they will.</p> <p>11. Telkom phone calls and recodings goes missing when the customer want to refer to them when promises are made.</p> <p>12. Telkom installs Fibre over roads and leave the trences to damage peoples Cars, for months and months before they fill them with enough effort to last until the next water comes, then the trench just continues to damage cars.... but hey their is fibre atleast,,, right? Why cant you do proper Civils?</p> <p>Everywhere you go you can tell who put fibre in the area by having to slow down slower thatn you have to to go over a speed bumb. Go and pull Tiger Wheel & Tyre stats for people coming with broken Rims caused by Telkom Trenches.</p> <p>13. Telkom does not have any other contact method AT ALLLL, other than the lazy call center agents: Go check.. ou cant make contact with Telkom in any other form</p> <p>14. Telkom does not have an email address you can ask for support.</p> <p>15. The email adresses the agents give you thats is specific to issues is automated responses saying we receieved your ticket, NO HUMAN from telkom will ever reply to you.</p> <p>16. Telkom conitnues to deduct money from your account even after you have canceled a service, and there is nothing you can do about it.</p> <p>17. Telkom can pay BOLT to advertise and do marketing campaigns to get customers, then they treat their customers like worthless individuals that owe them money.</p> <p>18. Telkoms busines models is based around selling Signal, that is free for a profit, and that is why they dont care, because they are making profit of nothing but bull**** stories.</p>