Telkom is ******* and useless

I have tried to cancel my pathetic internet ****le account now with Telkom since January 2018. Every month since then they keep on STEELING my money and there is not much it seems I can do about it. I have all the documentation and proof from their own employees in writing that I did in fact cancelled my account, but still nothing is done about it. After I started a dispute and reversed the debit orders, they then blocked my account. So now according to them I still need to pay them monthly, but won't get any service or coverage from them. I urge any person that are thinking about opening a Telkom account, to rethink what they are doing. You will be trapped into something you will never be able to get out from. While I was in store 5 other clients had exactly the same problem I had.