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stefan J

1 reviews | Active since Mar 2015

10 Aug 2018, 18:32

Telkom is *******

Telkom put my internet off yesterday and when i phoned them today after waiting 20min on the phone tell me they suspended my line because i have an outstanding sum of 1400 ,funny that i have a debit order going off every end of the month and it went off every month till end off july,how can i then have a outstanding sum if i pay what is due every month,this is enfuriating!

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Replies (1)
Telkom
Telkom's reply16 Aug 2018, 07:16
Official

Hi

Stefan

We are sorry to hear this. Thank you for making contact with us and bringing this to our attention.

This response serves as confirmation that your query has been received. Please be assured that we will task our accounts team to attend and advise accordingly. We do apologize for delay and the inconvenience caused.

Interaction ***

Regards

Bradley

Telkom Social Media Team

Best regards,