Telkom Is completely incompetant and open for *****.

While my wife was in hospital, in ICU with Covid, someone managed to get hold of her old data at Telkom and openned 3 *****ulant TelkomMobile data lines with a Clayville address (we never lived there). Telkom raised debit orders to the value of over R54K on her Absa acoount, which we reversed every month. This happened in Feb 2021 and still is ongoing we reversed the last debit order today 23 July. We reported the ***** at Telkom who asked for affidavids, copy of ID etc. We comp**** to all their requests more than once. Yet Telkom still processes monthly debit orders against her account, despite promissing us feedback on the ***** that never happened. The account devision say they can't help we should talk to sales, sales say they can't help we should talk to accounts - we gone the full circle with no luck. We would like to know if anyone else has experiences similar treatment from Telkom. They cannot or will not supply us with the personal information that was used to open these accounts.