MO
Mark O

1 reviews | Active since Nov 2014

21 Aug 2017, 09:01

telkom is clueless

Aztech modems are down again and telkom wont swop them out. Four days no internet but telkom say all is fine.Cark Ricks of telkom wount do anything to help, Lwando of their national call center wont log the complaint. What do i do now?

0
Replies (2)
Telkom
Telkom's reply24 Aug 2017, 14:03
Official

Hello MarkTO

We are aware of connection issues with Aztech routers and are awaiting feedback from the vendor. In the interim, please reset your router as per the instructions below, this should help while we await an update. We apologise for the inconvenience and will continue to assist where possible.
https://tlkm.link/AztechRouter

Regards

Noleen

Telkom Social Media Team.

Best regards,

MO
Mark O's update24 Aug 2017, 14:39
Reviewer Update
where is the instructions