TELKOM IS CHEATING CUSTOMERS BADLY

Telkom Account NO: *** REFUSAL TO CANCEL A CONTARCT I am extremely disappointed with TELKOM and want to warn other potential customers to stay away from TELKOM In 2019, I received a call from TELKOM selling me a Data sim card for R99 per month which I happily bought. When the sim card was delivered, to my surprise 2 sim cards were delivered. I tried to contact TELKOM’s numbers unsuccessfully to cancel the whole deal. 1st invoice of more than R700 came through and I though its their admin and connection fee, second debit order of more than R600 came through which I refused to pay. Since then I have been contacting TELKOM and the Agents kept escalating the matter and advising that it has been cancelled and to date its still not cancelled. What makes me mad is that they are ruining my credit record with unnecessary nonsense. They keep billing me despite the fact that I even stopped using their sim cards within the first month. As a last resort, I visited their stores at Cresta Mall which referred me to the call centre number which I have sat for hours and hours trying to get this to be cancelled. TELKOM, you are wasting my time!

Thandile