Telkom is chasing customers away themselfs

Patience is a virtue, but at this point patience left me, our telkom line was ******, okay cant blame telkom, but it took them almost more than a month to restore our line, no who pays for a no service, so i skipped my payment, knowing Telkom had to pass me a credit which they did, here it is, from yesterday my line is suspended because i owe them a amount due on the 10th of July, and after numerous phone calls trying to be calm my phone works for maybe 2 hours with no internet then gets suspended again. What in hells name!!!!!!!!

The nice operator will tell me it is because i did not pay for June and the system does not use Telkom's credit as a payment, it would be best if i pay the amount due for 10 July 2019 now!!!

Honestly, can someone fix my Line an Internet as i don't owe Telkom money at this point and i don't need to pay money now that is due for 10 July 2019