Telkom is beyond Pathetic
<p>So October I got ****** immediately reported my phone ****** and blocked my SIM and phone. After a while I get a debit order of 2000 go off on my account... I realize something is wrong so I call their *********** call center. About 3 times when someone finally acknowledges the error of not blocking it. This then took about 8calls following up Twitter pleas' for assistance where their ***** department finally investigated and found that my account was due to be credited with the attached amount. This was in January I must have called over 20times even asked to be transferred to a supervisor. All I ever got was a despondent, nonchalant attitude from the call center people... NOTHING. All the while my line is suspended(4months) and counting although debit order between 750 and 600 keep going off on my account. </p> <p> </p> <p>I need help with this... :-/ never experienced such blatant disregard as I have from Telkoms attitude towards this case!!</p> <p> </p> <p>I'm collecting case numbers nd simply they don't care.</p>
Good day
Please note i have yet to recieve ANY feedback on this query
Good day
Please note i have yet to recieve ANY feedback on this query
still nothing...
still nothing...
