KH
Kurt H
1 reviews | Active since Mar 2013
17 Apr 2015, 09:49
Telkom is becoming like Eskom
ADSL lines in Mtunzini area down since last Friday. Numerous reports done for Telkom to fix but now they just ignore one and no one knows whats going on or when the lines will be restored. Terrible service because 1st Telkom does not inform its customers (they have all our cell numbers) that there is a problem and 2nd they ignore one blatantly leaving its customers in the dark as to what the problem is or when it will be resolved!!!<br> It all sounds just like Eskom,
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Replies (1)Telkom's replyOfficial
17 Apr 2015, 11:12Hello kurthh,
Thank you for contacting us.
We sincerely apologise for the inconvenience caused.
Your reference number is SM104522.
Your query has been escalated to the relevant department and feedback will follow soon.
Regards
Noleen Klein
Telkom Social Media Team
Thank you for contacting us.
We sincerely apologise for the inconvenience caused.
Your reference number is SM104522.
Your query has been escalated to the relevant department and feedback will follow soon.
Regards
Noleen Klein
Telkom Social Media Team
Telkom's reply17 Apr 2015, 11:12
Official
Hello kurthh,
Thank you for contacting us.
We sincerely apologise for the inconvenience caused.
Your reference number is SM104522.
Your query has been escalated to the relevant department and feedback will follow soon.
Regards
Noleen Klein
Telkom Social Media Team
Thank you for contacting us.
We sincerely apologise for the inconvenience caused.
Your reference number is SM104522.
Your query has been escalated to the relevant department and feedback will follow soon.
Regards
Noleen Klein
Telkom Social Media Team
