Telkom is bad for helping you in need

Good day Everyone I want to explain to all of you that read this the bad service I have been receiving from telkom the last few months. I picked up in the end of June 2015 that my connection and MS ( ping ) was very bad regarding my data connection that I have with them. My internet was very slow, and with my tipe of business I cant have that. working with customers daily on a online basis, made me loose business. I got eventually someone to come out and take a look at the problem. he tested and found something wrong with the coverage, however he told me to BUY a router of - R 2500 and then my problem will be fixed. I feel why!!!! must I buy something extra NOW!!! when my connection was working fine? This is unacceptable... and I feel that all whom is reading this should not buy from Telkom ever again. Vodacom has been proving more worth to me, and I am willing to pay even more per month for the excellent coverage that they are giving me, than working on ****!!!! that was working perfect. AND IS NOT WORKING NOW!!!