Telkom is bad at everything

I have not had Internet via Telkom for more than 3 weeks. I phoned after a couple of days as the previos time I phoned I had to wait for more than 30minutes to get hold of an agent and I had to wait to have time to do this. <br> <br> I did phone on the 3rd and waited for more than 30minutes to report my fault. I got the following reference 167CRK030215. One week later I got a sms stating the problem has been resolved. No one contacted me or came out and I still did not have any internet. <br> <br> I phoned again and waited 30 minutes after wich I needed to do something else. I escalated the problem on their website. Another week passed and I escalated the problem again on the website. Still nothing happened. <br> <br> Today I phoned Telkom again and after holding 30 min (The standard time) I spoke to an again whom I informed I want to stop the serivce. He then put me through and cut me off. <br> <br> Every call I made I had to pay for and I had to wait for 30 min plus to speak to an againt. This service is very bad. I will not pay my account until someone speaks to me and sort this out. I will also not pay for a service I have not recieved. <br> <br> Do not use Telkom for anything they are useless