Telkom is bad

I put in a cancellation form as instructed by a Telkom mobile call center agent on the 12/10/2017. I was informed that the cancellation takes 21 working days. As of the 26/11/2017 this contract has yet to be cancelled. Telkom seems to be lacking good lower level management and seem to have the inability to expedite simple task even if these tasks costs their clients time and money. If push comes to shove and the contract is not cancelled before my next bill is issued I will block payment fullstop. My heart goes out to anyone who has to deal with Telkom after sales because these people sell you things then couldn’t care less about you once they have made their money.

Ryan Pillay