1 reviews | Active since May 2015
Telkom is bad.
In the screenshots that I will provide it summs up my case, I had the worst Telkom online experience with immature personnel that use biased and one sided views. When ever I report the issue via telephone I get a \It will be looked into"but then it never does. I have had a destabilized line for over 2 years with constant contact to Telkom promising that they will send out Technicians. Then I accused them of not solving my problem and give them the ref number then she said that the Technician \""forgot\"" what he did that day.<br> <br> Seeing previous reports on Hellopeter.com I have seen Telkom responses only saying that they will look into it but the Complaint to Compliment rate is 1:14. This says that they have a very bad problem on providing quality support.<br> <br> Here are screenshots as promised since I can actually stick to a promise unlike Telkom.<br> [URL Removed]<br> On the left hand side is 9 Screenshots with 5 being of Telkom's abusive web support."""
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Please be assured that your query has been escalated to our Technical Support Team for further assistance and feedback will follow.
Ref SM113847
Apologies for any inconvenience caused.
Regards,
Didi Guma
Telkom Social Media Team
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Thank you for making contact with us.
Please be assured that your query has been escalated to our Technical Support Team for further assistance and feedback will follow.
Ref SM113847
Apologies for any inconvenience caused.
Regards,
Didi Guma
Telkom Social Media Team
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