CS
Chantal S

1 reviews | Active since Apr 2018

22 May 2018, 09:36

Telkom is as useless in helping anyone

I bought 10GB of data on the 25th of April and to this day haven't received it yet. Phoned customer care repeatedly. Spoken to consultants, supervisors and managers with zero results. Every single one so far has given me the same excuse with not results. We are approaching the one month mark now. Anybody got a number that is not for the useless consultant center that i can take this further?

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Replies (1)
Telkom
Telkom's reply04 Jun 2018, 11:03
Official

Hi, X-files.

This response serves as confirmation that your query has been received. Your query has been tasked to the mobile division to investigate.

Your interaction reference is AI***.

Regards

Terrick

Telkom Social Media Team