Telkom is as bad as Eskom, or worse

Unable to report a fault . Ordered uncapped internet in January 2019. Service number ********** 67, order: ********** 25A. Have been billed!!!!! Date for installation was 22 Feb, I waited all day as the sms said "22 Feb all day appointment". No communication to date. I since got CellC as I need to carry on working! And somehow in the meantime my landline suddenly cannot get incoming calls. Yay! This is how we create an economy where we try to work and still have to pay tax.