Telkom - is anyone home?

<p>In September last year I called in at Telkom Gateway and completed a phone cancelation notice. It never happened. </p> <p>Since then I have complained every month, tried to cancel the debit-order, tried to get a refund - absolutly zero. The most common response was "Sorry - I will escalate to the next level"....... 6 months later the friendly tele-helper says "Accounts dept are still trying to cancel"</p> <p>Surely in 6 months some one must have come across the paperwork who wouldnt pass the buck to another department, or someone who would look at the paperwork and say "I can do this"</p> <p> </p>