Telkom is *********** and money hungry, stay away, would never recommend them even to my enemies

I signed in with telkom to the Fibre home for unlimited, for amount R450 monthly,for 2 years. Before 1 year even complete, they increased it with R50, I now had had pay R500 yet they claim to offer a price freeze of 2 years. I was on a cash plan, I noticed I'm over billed every time, when I logged a call, i was told I missed the due date, fed of this, In November 2022, after pay a total of R1200 inclusive of thier additional charges ,i called telkom, gave my debit details to end this. Just a after 1 week, I received yet another invoice claiming Reconnection additional fees yet again. I logged a call, the consultant had no clue as to why the double charge, she promised to have this charge removed, but no action. November, December, January, no debit has been made by telkom from my account, although every month I called to inform and inquire as to what's happening, and the additional charges at this point are accumulating. Tired of this poor service, I called in to cancel in January and asked them to Remove these additional charges, send me a proper bill of 3 months then I will settle in full as it it no my fault they are ***********. Till today the additional charges are added and I was told just a day ago that they actually did not cancel the service as I requested but only suspended it. They demand a full payment and then the will cancel my subscription to them. When I went to telkom office for the same, a consultant told me I was not the first nor the last as this was a norm for telkom.