TELKOM IS AN INEFFICIENT SERVICE PROVIDER

I am having trouble ending my relationship with Telkom. I believe many others are being treated similarly. Ive moved to fibre at MWEB and have cancelled but nothing has happened I still get billed. On 3 October 2018 I lodged disputes no ********** 0 and ********** 0 and was told I would be phoned to confirm. Up to today, 15 October, 2 weeks later NOTHING. My landline number was ********** 021. I appreciate I still have to pay for a notice period on the ADSL line, but Please, I would like to get this settled. Peter Crawford ********** 810