Telkom is an absolute FAIL!

Telkom Mobile is a mess. I app**** for Fibre in April 2023. Everything was confirmed and I got sms' for a delivery. I was informed that I cannot get the delivery at home (I'm at work during the day) because I need to sign for it myself. No problem. I asked for the delivery address to be changed. I kid you not when I say 6 months after that, I still had not gotten my delivery and I was being debited. I called them on numerous occasions to follow up and if the system was not offline, no one could pick up my profile, and if someone could, the system was down. Just a mess. I eventually went to their offices in Centurion and camped out there the whole day until the issue was resolved. Because I was desperate and my estate only offers Fibre from Telekom, I caved in when they made promises to clear my account (which was apparently in arrears - even though I had not begun using their service) and that I should reapply and everything will be done properly this time. I got the Fibre in October. 5G. The guys that installed it advised us to use 2.4 because 5G doesn't work. So why am I paying for 5G? Anyway, that 2.4 is problematic. It's always flashing. There's always a network problem. We cannot even watch an episode of anything online without a glitch every 2 minutes. Yoh. And the billing? Don't get me started on that. I get debited on random days and with random figures. A few weeks back I started getting sms' from 3rd party debt collectors saying that my account is in arrears. The sms' themselves don't have a consistent amount. Today I'm in arrears for R454 and tomorrow it's R953 etc. I eventually got calls from the 3rd party company forcing me to pay. I refused to pay because guess what, ever since I signed up, I have not gotten even 1 email from telkom. A contract or a statement or an invoice - NOTHING! They only communicate when they want you to sign up with them. After that, you're on your own. Even their online portal is useless. I cannot link my account so I can track my activity. My credit score has been negatively affected and I am in need of buying a new vehicle for work but I can't because Telkom doesn't care! DO NOT USE TELKOM!!!