KC
Keri C

1 reviews | Active since Apr 2017

02 Jul 2018, 12:45

Telkom is always down

Can someone advise why telkom has systems that are always down? No one can update my account details or select the preferences that I want on my account, every agent at their help center says the same thing i call every day for the past 6 weeks yet their system is still down and no one can update my details - really now?

0
Replies (1)
Telkom
Telkom's reply11 Jul 2018, 10:28
Official

Good morning Keri

Thank you for contacting us
Please be assured that this matter has been escalated to the relevant department and feedback will follow.

Your reference number is AI***

We apologise for any inconvenience caused.
Kind regards

Jawaad

Telkom Social Media Team

Best regards,