Telkom is actually *****ING from NEW customers. Read this!

Recently started with new Telkom LTE 20Gb Broadband contract. Although first month should have been pro-rata payment (for about 8 days usage) they billed us the FULL AMOUNT. We waited until next months account came... that was at least correct BUT no refund from first month error. We call them today. They say "you have to claim that refund". Pure *****s. They would have just pocketed that over-charge forever. As a "reward" they get this shout-out on HelloPeter!