SM
Sizwe M

1 reviews | Active since Aug 2016

16 Aug 2016, 14:51

Telkom is abusive to it client

<p>Telkom has abused me so bad they suspended my service for no reason now it the 7th day im without a service that i paid for, i made more than 30 calls to their support lines walked to a telkom store 4 time, im looking for help please if there is anyone there who can help me.</p> <p>no one explain why is my service terminated they confirm my payments are up to date</p> <p>evertime i call them they tell me they do not know why im suspended they will send email to some department called reconnection some times they will transfare me from billing to technical, technical would say i need to phone billing, when i return to billing they would say an email has been sent to I.T department, sometime my call gets ascalated to superviser and would explain everthing to a call center supervice but not get any joy, sometime while i explain my problem they would drop a call down</p> <p>i am very angry frastrated by this company</p> <p>here is the land line number they suspended ********** 041</p> <p> </p>

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Replies (2)
SM
Sizwe M's update18 Aug 2016, 10:43
Reviewer Update

this is not true, again i phoned telkom today more than 5x yesteday a day before yesteday still nothing has been done i am not suprised you telling even online.

SM
Sizwe M's update18 Aug 2016, 12:02
Reviewer Update

Noleen you tell lies even here what is wrong with telkom employees, i think they only hire people who knows how tell lies, phoned telkom again just now same thing no one knows when im getting my service back, no one again knows what is wrong.