Telkom is abusive to customers a sham of a network provider

What can I say about Telkom accept that it is a ******* network. I lodged a case on the 14 October 2018 and today it is the 15th of January 2019 and the case has not been resolved. My case related to not receiving LTE signal in my area, yet Telkom continues to bill me yet I am not receiving what I am being billed for.

Every time I follow up am told that the network department is busy with it, its either they are not doing anything or the network department is full of *********** staff and should all be fired. Some lady called Siphesihle from escalation called me last year after I put a review here on hellopeter and told me its by network department and I have never heard from here ever since even though she indicated she will regularly update me. Why am I paying for something am not receiving..? Going forward am reversing all debit orders from Telkom cause there is no point in paying, plus I want a refund of all debit orders for the last 4 months.

I want to cancel my contract also with this sham of a network service provider.