1 reviews | Active since Jun 2013
Telkom is absolutely non-client centric !
<p>I paid my telkom account 2 weeks ago of R 600.00 They have now suspended my line claiming I have not paid. They are now demanding an additional R 400.00 WHAT am I actually paying for? Why the drastic increase and decrease? and WHY suspend my line?!</p> <p> </p> <p>Not only have they suspended it but NO ONE has gotten back to me to assist. I received an sms stating it is being investigated but nothing has happened in the past 48h. I am FUMING and LET DOWN by this inefficient service.</p>
Hi Dani,
Thank you for making contact with us.
Please be assured that this matter has been escalated to our Billing Team.
Your reference number is AI***.
We apologise for any inconvenience caused.
Kind regards,
Ilhaam
Telkom Social Media
Best regards,
Hi Dani,
Thank you for making contact with us.
Please be assured that this matter has been escalated to our Billing Team.
Your reference number is AI***.
We apologise for any inconvenience caused.
Kind regards,
Ilhaam
Telkom Social Media
Best regards,
