TELKOM IS A USELESS COMPANY

After several empty promises, as usual, from the most pathetic company, TELKOM< are my line still not working, they ignore complaints, only reply by SMS that it is attended to, make empty promises that someone will come out to rectify the problem, even giving you a date and time, but as expected, nobody turns up, costing me to pay my staff overtime, as they have to wait after their working hours for this non performing person. where will this nonsense stop????? I don't want a response of how sorry you are and you will investigate, I want it fixed!!!!