1 reviews | Active since Mar 2018
Telkom is a Trash
I had most horrible experience with Telkom. A stranger from thousands miles always took a cellphone contract on my name (idk how they got my details) this stranger is in another province I’ve never been to) I opened a ***** case as they have already charged me R2000 and even today they never helped but managed to find a way through my account and debited R2000. I could not block the debit order as I have exciting contracts with them. How I wish I can cancel them.
Every time I call they tell me they still investigating...everyday!
I’m been pleading and begging for assistance. Someone please help me.
Good Day
Thank you for allowing us the opportunity to assist further on your query.
Kindly confirm your affected telephone number/s, reference number if available, ID number and contact details, so that we can be able to investigate, assist and provide feedback.
Make sure you post a “Private Reply” to protect your personal information and allow us to view the details.
We sincerely apologize for the inconvenience.
Kind Regards
Tumelo
Best regards,
Good Day
Thank you for allowing us the opportunity to assist further on your query.
Kindly confirm your affected telephone number/s, reference number if available, ID number and contact details, so that we can be able to investigate, assist and provide feedback.
Make sure you post a “Private Reply” to protect your personal information and allow us to view the details.
We sincerely apologize for the inconvenience.
Kind Regards
Tumelo
Best regards,
Good day ,
We apologise for a delayed respond.
Kindly send us the following documents to investigate your query.
***
ID Copy
3months bank statement
proof of residence
Affidavit and latest payslip
We apologise for any inconvenience caused.
Kind regards,
Launa
Telkom Social Media Team
Best regards,
Good day ,
We apologise for a delayed respond.
Kindly send us the following documents to investigate your query.
***
ID Copy
3months bank statement
proof of residence
Affidavit and latest payslip
We apologise for any inconvenience caused.
Kind regards,
Launa
Telkom Social Media Team
Best regards,