Telkom is a total excuse for a company!!!!
<p>If I could give a zero star rating I would!!!!</p> <p>I app**** for a fixed landline in January, received my order number and a few days after an installation date. On the day i waited the whole day and of course no show. I phoned the call center again where I had to hold on for 32min (i dont have a landline obviously so my call was everything but free) spoke to a call center agent and he scheduled a new installation date. The day came and guess what??? No show again. I waited the entire day for nothing!!!! I phoned a third time (using my airtime again) repeating the process for a third time. So received the third installation date, waited the entire day for a third time again and guess what.... no show AGAIN!!!! </p> <p>I phoned in for a fourth time (again using my airtime holding in for 30min +) and the agent said the first available date is on the 27th of March? ***????? I am totally and utterly disgusted with this excuse for a company!!! How the hell can you treat your potential clients this way!!!! This is totally unacceptable, I have so many more words to describe this good for nothing pathetic company but ill rather not waste a nother second of my life!!!!!</p>
Good day Chanel,
Please be assured that this matter has been escalated to our Team, feedback will be provided.
Your reference number is AI***.
We apologize for any inconvenience caused.
Regards,
Busi
Telkom Social Media Team
Good day Chanel,
Please be assured that this matter has been escalated to our Team, feedback will be provided.
Your reference number is AI***.
We apologize for any inconvenience caused.
Regards,
Busi
Telkom Social Media Team
Thank you Busi
I take your promise with a grain of sand but I do hope you can make something happen, because I am pretty much fed up with getting absolutely no service at all!!!
Thank you Busi
I take your promise with a grain of sand but I do hope you can make something happen, because I am pretty much fed up with getting absolutely no service at all!!!
