Telkom is a thieving and *********** business!

Telkom is a thieving, *********** business! In January 2018 I contacted them to instruct them to cancel my contract with them. I was told that a cancellation form would be emailed to me, which I needed to complete and return to them. I did exactly that. I was told that it would take 21 days for my instruction to be effected, after which my account would stop being debited on a monthly basis.

It is now July 2018 and my account has been debited every single month since! I have contacted them to enquire about this. Each time I am told that I need to cancel this contract online. Each time I try to do so I hit a roadblock that prevents me from completing this process.

I once even resorted to raising this issue on Twitter and I received numerous responses from various users, telling me they were dealing with the same problem. One guy even told me his problem has existed for over a year!

This is outrageous! I followed Telkom's instruction back in January, I completed and signed this form and I have been completely ignored. Surely at this rate money is being taken out of my account *******ly?

Telkom has proven to be a complete and utter disappointment, with no interest to solve this issue but with the audacity to keep taking money from me as if they are no different to *******!