TELKOM IS A *****!!!!!!!!!!!!!!!!!!!

Telkom is really a joke and a *****. You have ****** from me. No end of term call my made to me regarding my account so they have been billing my account for months after my contract had lapsed. I phoned in to do a cellphone contract and to my surprise I was declined, no reason was given and after a month I made another enquiry which was also declined and then I was told that my account is in arrears after a whole year. They told me that if you don't' call to cancel they will continue billing your account I accepted debt and agreed to make payment and close the account but before I could even do that they went and made a debit on my bank account of the amount I was owing was R1756.56 on the 28th of January 2022.I immediately requested a cancellation the next Monday which was the 31st of January 2022.I have phoned everyday and they kept telling me it hasn't been allocated to my account. This morning I made a call again and they told me the amount of R1756.56 has been recorded to my account however I'm owing R199 I don't under how they just want to keep *****ing from me. This has messed up my credit score as they have classified it has an unsecured payment. Please remove this from ITC as i have paid what I owe to you You need to credit that invoice that was issued as I have paid my dues. I also want a paid up letter .