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Aamir M

1 reviews | Active since Dec 2017

24 Aug 2018, 20:20

TELKOM IS A *****.

I ordered the Note 9 online and went through the whole credit check process etc. The order was approved and money was even debited from my account and got a sms saying sales consultant will contact me soon. A week later and no one has called me back. Calls to the call center were of no help as no one would pick up even after an hour of holding . Not even the twitter account is assisting. I am very upset with the service. Its pathetic.

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Replies (1)
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Aamir M's update03 Sept 2018, 17:03
Reviewer Update
I moved into a new house last month and i cancelled my ADSL line as i was getting fibre at my new place. However telkom still charged me for the services. I even disputed the invoice which i was told would take 7 days to resolve. Till this date nothing has been done and its been a month. The case numbers are ********** 5 and ********** 7. I was charged more than double which i was forced to pay. Kindly assist.