TELKOM IS A *****

I signed up with Telkom Mobile for data at home! The package was for 30Gig daytime data, 30 Gig night shift and wifi router for R500pm.

I don’t recall dates precisely except for the last excperience but it happened twice before that Telkom bills for more than what is stipulated in the contract! I would have to report with their call centre agents that they should stop *****ing my money as i made sure that when the allocated data is depleted, no further data should be given to us! They would agree and even reimburse the extra funds ****** from my account!

This past month they debitted me with R800 instead of the R500 agreed upon whereas last month i was debited R500! I called on the 8th of November to complain yet again about them *****ing my money! They allocated me this case number” Your query will be attended to.Your case number is ********** 8”.

Last week i called them AGAIN to follow up on my query and they assuredme that their manager eoukd contact me but they have not.

On Monday I received a random call from telkom unrelated to my query to find out if im happy since i ported my personal number to telkom from vodacom( which i deeply regret) to which i told the agent that i am not happy with telkom because they stole my money and not for the first time and he promised they would get back to me as he was nit calling in relation to my query lodged at the beginning of the month!

I want absolutely nothing more to do with Telkom! I want to give them their device back and our contract should be terminated as i cant keep dealing with *****s that have breached their contract at least 3 times!

What has even been more frustrating is the empty pronises they keep making to sort out my matter but 20days later, NOTHING has ever been said to me and i have to run after them!