Telkom is a terrible service provider

Telkom need a zero rating. I'm so disappointed in Telkom customer service I have never heard that in one day you get told different information and that you have to be on the line with Telkom for 3 hours and still no one can assist you can't speak to manager. Telkom the agents you have needs training ASAP. I have the ADSL package at first it was working so well I was even telling my friends and family about it now I have to hide my face in shame. How is it that you take a debit order installment like clock work but you don't give the service that is paid for. A while back I was also not getting any internet signal after calls everyday I technician was send out, I was told the main cable was ****** and gone was the technician. After 2 weeks of having no service I had to call to find out what the issue was., but month end Telkom takes full installment. Now I'm having the same problem almost every month I have this problem you can check your system but I pay you full not half but I get only half month internet. I don't have internet since Tuesday calling in getting told so much **** it's unreal. So now Telkom are you going to bill my again full month because I get told that oh I can see your internet is not working from my side but because you have a pending order for Fibre your service is affected. What? I'm paying you full for ADSL why would my Fibre now interfere with my current package. My Fibre is pending for the technician to come 30 April SO will I now not have internet from now till then which remember I PAID you for. Please this Fibre was Pre order in February if that was the reason for my current no internet service it would have happened from February not only now. Fix my internet I need to use it I'm paying you for this service until such a time that Fibre is installed at my house. You over charging me I'm spending so much money on airtym because your self service is a joke. If you going to give me half a month of internet which take half installment when you debit my bank. I'm tired of calling you I'm tired of having no service I'm tired of rude agents that don't know their job keep telling me call sales call technical department call bllling. Really where all the customer service now. Would you enjoy it if you where treated in this manner paying for something you don't have. Please sort out my internet I'm tired of being ****** by you every month. Billing department must start giving back my money for days and weeks I don't have service you guys see all this on your side so why make the customer suffer. Do the right thing. People are *****ing your ADSL line how is that my problem then tell me when I come in store your store don't take it to much teft on these copper don't take my money then you give me so much stories why half the month I don't have internet. Please I trust you will do the right thing. Landline ***