Telkom is a sham

Complaint about upgrade gift not received as promised. Upon trying to upgrade via their website which showed a free gift bundle, the site didn't work therefore I phoned the call center who advised they would assist. Gugu completed the upgrade telephonically and assured me I would receive 2 gift bundles for the 2 contracts I upgraded. Handsets arrived but without gifts. I have called everyday since and registered a complaint query but no one has bothered to respond. This is a sham to trap customers into upgrading and then tell them no stock. Very upset.