AP
Anthony P

1 reviews | Active since Jun 2009

28 Jul 2015, 21:11

Telkom is a serious joke

We have been begging Telkom for 3 months to send a technician to assess our line. We pay for 4 MB but only get 1MB on a good day. The line is totally intermittent.<br> <br> Finally 2 technicians grace us with their presence today. I specifically ask for a run down of their assessment. They ****** off and say everything is fine without even contacting me before they leave the building (I get 3rd hand news via my receptionist).<br> <br> If you guys can't provide a 4mb speed for a business in the middle of Rivonia then you should be giving us the equivalent in 3G until your lines are upgraded!<br> <br> You guys are as bad as Eskom, if not worse.<br> <br> The Rivonia Medical, Sports and Therapy Centre is a VERY unhappy customer.

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Replies (1)
Telkom
Telkom's reply29 Jul 2015, 07:54
Official
Hello tonypaladin,

Thank you for making contact with us.

Please be assured that this matter has been escalated to our Technical Team, feedback will be provided.
Your reference number is SM129493.

We apologize for any inconvenience caused.

Regards,
Busi
Telkom Social Media Team
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