Telkom is a ****/ Legally backed *******

I ordered ADSL at the end of JULY. Waited for installation, turned out the cable line in my area needed repairs. No word on the cable line. I've been booked several appointments which have all received no follow through. Whenever I call regarding the matter I get pushed to other departments. There is no sense of accountability or service delivery. The cherry on top of the lumpy cake is that I received an sms saying my account is in arrears and I owe R 361.57 (HOW THOUGH). There is still no ADSL in my house. No services have been rendered but I owe these MuthaF**@#*rs money. Lets see if this gets resolved which I highly doubt.