TELKOM IS A ****

These ****ers don't even deserve a 1 star rating they deserve a 0 I was informed that my account is in arrears and handed over to a debt collection agency. When I called Telkom to enquire I discovered that these *****s had captured my banking details incorrectly and I was being being billed for the failed debit order. I spoke to Nokubonga Mbatha who advised that my case will be escalated and this was on 16 Sept. Yesterday I received an sms about my services being suspended, I called and spoke to Mbali who said an instruction was sent to Nokubonga to credit my account and that was not done. I called again this morning and spoke to a Yanga who cut my call without resolving my issue, I called again and spoke to Mbali who informed me that I cannot be put thru to a manager and a call back request will be sent, she further stated that the TAT is 24-48 hours. Now can you bright sparks @TelkomZA tell me how am I supposed to do my work when I have paid all the money that is due to you? Customers have to wait 24 hours for a call back on something that they are paying for? Plz sort out this nonsense urgently or else bring back my money.