LP
Luqmaan P

1 reviews | Active since Jan 2019

11 Jan 2019, 09:14

Telkom is a ******* company

Reference number on 24 December 2018. ********** 8. I still did not get any of my hardware such as my router and sim and flash drive and other items after 2 months of fighting with telkom to give me internet service and of which the items that should be delivered. Iv been trying to get internet from telkom since october 2018. My first attempt to get telkom internet. I app**** online. Then someone callled the same day.they can easily advertise and call but dont deliver their service easy and proffesionally as promised. Up till now i can easily say iv called about 20 times. And spent atleast 10 hours on the phone in total up till now . They said they confirmed my first application online and read out my terms and conditions and asked for authorisation and or the questions to confirm im the owner. They said i should wait 2 weeks. 3 weeks later after waiting. I call in. They say they have no record of my application.

I called in a second time to apply. I wait another week. As i was promised i will recieve my hardware and service will be running by the next week. I still didn recieve anything. I was again promised for the 7 january 2019 to receive my hardware and it is now the 11 january 2019. I have no internet and no router and no other stuff but im sure i will be billed for internet without a router. Is telkom even a company? Do they exist? Why dont they deliver service as promised? Why did i cancel with mweb? I was with them for 9 years and everything with delivered to me within 3 days and 1 quick call. I regret cancelling mweb to go to the hopeless waste of my good time and energy and stressful telkom. I wont even rate it 1 star. It shouldnt get any stars at all ever.

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