Telkom is a no go service provider

Made a Direct payment for account on the 28/11/2024, It is now the 5/12/2024 and my account is still inactive. When I call the call center I am told the money reflects and the account will be opened in 5 to 24hr.... It is 5 days later and still nothing?

I have phoned and phoned and phoned and phoned again. To speak to a floor manager you need to log a call and guess what? wait for a call from the floor manager to call back. I am still waiting....... 5 days later.

I do not know what else to do..... Just got off the phone now again, and guess what. Another 5hr to 24hr to open the line.... I cant speak to the floor manager? must I go to a telkom shop?

for a communications buisness there is absolutely none. Just the same answear. Wait 5 to 24hr ....