Telkom is a nightmare!!!

I'm not only disappointed, but also extremely annoyed with the service I've been getting from Telkom! I had a two year contract that I took up in 2016 for a mobile router and monthly data. The contract was for R139 a month but they always deducted R158. It wasn't that much of an issue but I started getting even more annoyed they attempted to debit my account a day before they were supposed to. The debit order bounced and I was changed some ridiculous amount as a penalty fee. After back and forth emails, the issue was settled. Eventually the two years ended and I was never consulted about extending or renewing my contract so naturally, I thought that would be the end of my contract. To my surprise, they still kept debiting my account. They were debiting about R53 a month. I decided to leave it alone, thinking it was only a temporary situation. After about 4 months, I got fed up and started reversing the money that was being debited from my account. Now they keep debiting all these crazy amounts from my account! Please stop! I at least need to know why. The contact has ended and I am no longer making use of the router or data but I am still being charged!

I convinced all my family members to port to Telkom and now I regret it.

The service is absolutely terrible!!!! Please cancel this contract and send me a cancellation letter!!!! I regret ever taking up your services!