Telkom is a moneymakers

I am very disappointed with my telkom service. My husband died three years ago and the phone which is a landline was registered on his name, march 2024 they asked me to migrate it to my name and account since he passed and he cant make payment, i said yes but they askdd for a fee and it R3010.40c and i paid it full. Ever since i paid the phone was working for a week and after that it didnt work again, but mind you i still paid my montly fee of R650 to keep the phone working but i havent been able to make or receive calls from my phone even though i have paid. I have called and called the telkom headquarters but the only answer i get is that the phone is canceled but i never canceled the phone i think its a ****ing **** just to get money out of me and everyone else. I dont recommend using telkom or if you do just use it to buy airtime but dont use it if you have a landline because then your going to be ****ed.