Telkom Is A Mock

I have been in contact with Telkom since end of March in regards to my cellphone contract. I made a payment in full but have not had my services reconnected. I kept being told that my account is locked and I need to contact customer service. Everytime I contact their customer services I get told that the account is paid in full and it has been sent to the collections team and has been marked as urgent. However nothing happens after that and I still sit with a phone that has no service. It is now almost June and I am still waiting for my line to be reconnected after countless calls and being on the webchat service. Telkom has even managed to ***** up my wifi contract by moving my data service of my wifi to my phone account. I have even called them since last year to get that sorted however that has also never been fixed and I'm still sitting with that problem as well. Telkom is a complete mock and probabaly one of the worst network providers out there.

I really hope that some one in Telkom actually see this and manages to fix this issue. I truly regret taking a phone and a wifi contract with Telkom. I cannot wait till both contracts come to an end so that I can cancel and move to another network provider. Telkom can easily take your money and bill you but cannot fix your problems or give you proper customer service.