AM
Ayanda M

1 reviews | Active since Nov 2022

07 Nov 2022, 17:01

Telkom is a Mess!!!!!

Telkom has been debiting my account for over a year period.

I went to Masgrave Centere in Durban they told me they cannot assist me.

I have phoned cancellation department from end of July, consultants advise me it has been cancelled following month it get deducted.

This month it is deducted also.

I phoned a consultant again she told me it was cancelled again.

when they deduct I will report back again.

The last consultant is Gugu Sibiya; she is saying "they've got system error"

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Replies (1)
AM
Ayanda M's update09 Feb 2023, 12:03
Reviewer Update
Letter of DemandI have phoned Telkom again today;

I was Forced to Stop their debit order from my account until they cancel or they stop debiting my account inline with *** number.

I even went to Midway Crossing Shopping Center in Newlands West to query, they took a copy of my ID and sent escalation through, even now telkom never rep**** in my concern.

I want Telkom to know I will never approve any debit until they remove the R199 on my statements.

Statement